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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A popup will open. It includes in-depth information about all the actions that you can perform on the page in question. Each context menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast selection of instructional videos explaining how to work with our Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can quickly find their way around our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the answer you need, take a gaze at our comprehensive Frequently Asked Questions section, which includes questions asked by real persons and provides practical solutions. We frequently update our FAQ section with new entries in order to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can get in touch with our great team of client support engineers available 24-7-365 and ready to help you with any query. Each trouble ticket you send will be responded to in less than 60 minutes (the average response time being approximately twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 300460

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com